Earlier this week, I wore my Marmot raincoat while walking in the rain and by the time I got home, my shirt collar was soaked. Turns out the inner coating is deteriorating. Bad news.
Good news: Marmot has a solid warranty policy.
Bad news: despite my obsessive habit of keeping ALL receipts (which came in handy several years ago when the tent we purchased from REI in the early 90s had a broken zipper and REI fixed it at no cost), I have no record of the Marmot raincoat purchase. Zero. Zip. Zilch. Not on paper or electronically.
Good(ish) news: I’ve narrowed down the year of purchase by locating a photo of me wearing said raincoat while camping on June 11, 2019. And while that photo was low-quality, this one was taken at the same time:
I may or may not get my raincoat replaced but, in the meanwhile, can gaze at this lovely image and relive some happy memories.
Update: Bad news…looking for that raincoat photo was too much focusing activity for my eyes and I’m now feeling sick to my stomach. The good news is that despite this setback, I am making progress with my various therapies.
Would they replace a raincoat from 2019?! That is a good warranty. My coat deteriorated last year. It wasn’t fun when I realized that as I was out in a rain storm.
But what a great picture!
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I think they will. The receipt issue might be a problem, though. But someone on a Reddit thread got 3 jacket replacements!
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That is amazing. I now know what brand of coat I am buying next!
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Or, another way to look at this: Marmot jackets deteriorate quickly. 🙂
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Hey- what a good company to stand by their products – And it shouldn’t be deteriorating —
Now the 1990s zipper fix is pretty awesome Tom have that done
Oh and I have a Marmot jacket that I got on mega sale years ago and only recently started wearing it. Favorite part? The Velcro and zipper Option. I was wearing it on a non rainy, but chilly, day and used the Velcro option to secure it and that was a great feature
But my very favorite light rain coat was a Nike one – even though that model of jacket is nothing like the weather the Marmot was made for.
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